Community is at the heart of NEHA's service model. Since its inception, the Northeast Harbor Fire Company (and later the Northeast Harbor Ambulance Service) have relied heavily on a volunteer workforce. Every year, dozens of community members volunteer hundreds of hours in both emergency response, training, and other activities. These volunteer EMS providers are often summonsed away from work, family, or sleep to respond to emergencies in our community at a moment's notice. In recent years, there has been a nationwide trend of decreasing volunteerism, a trend that has affected the NEHA workforce. In response, NEHA has begun staffing one EMS provider on a 24/7 basis to enhance rapid response. Today, our staff represents a combination of paged-out volunteers and Per-Diem staff.
LEVELS OF OUR PROVIDERS
Drivers are individuals who have completed in-house training for vehicle operations and CPR/AED use. They often function as the other member of our response team.
EMTs have the basic knowledge and skills necessary to stabilize and safely transport patients ranging from non-emergency medical transports to life threatening emergencies. EMTs perform interventions including vital signs, CPR/AED use, basic airway maneuvers, trauma care including splinting and immobilization, childbirth delivery, and some basic medication administration.
AEMTs have the primary focus of providing limited advanced life support, in addition to the scope of the EMT. This includes obtaining intravenous/intraosseous access, use of advanced airway devices, additional medication administration, and some basic cardiac monitoring.
Paramedics represent the highest level of preshospital provider. Paramedics perform a variety of medical procedures such as endotracheal intubation, fluid resuscitation, drug administration, obtaining intravenous/intraosseous access, cardiac monitoring (continuous and 12-lead), cardioversion, transcutaneous pacing, cricothyrotomy, manual defibrillation, chest needle decompression, and other advanced procedures and assessments.
CURRENT EMS PROVIDERS
as of May 2020
Jessica St. Amand
BOARD OF DIRECTORS & OFFICERS
As a 501(c)3 non-profit organization, an elected Board of Directors oversees all matters regarding the ambulance service. A group of elected EMS Officers handle daily operations and personnel matters. Committees are comprised of Board members and general membership (Ambulance Operations, Finance, Nominating, Special Events, and Scholarship). Additional Ad-Hoc work-groups are established on a needs-based level (currently including the Strategic Planning Commitee).